Beta · Artificial Intelligence for User Aid

Bridging the gap between
promise and reality

AI4UA measures what companies actually deliver — not what they advertise. Objective scores. Structured evidence. No opinions.

See Trust ScoresReport an Incident
9
AI Models auditing
12
Metrics per score
3
Geopolitical pillars
0
Human subjectivity
Trust Score Demo

What a company score looks like

Every score is built from structured evidence, not reviews. Each metric is calculated independently by multiple AI models.

AC
AlphaCloud SaaS
AI Services · Software
64/100
Trust Index
ToS Clarity
45/100▼ -3
Response Time
72/100▲ +8
Refund Honour
38/100▼ -12
Promise Match
61/100▲ +2
Security Practice
58/100▼ -5
Appeal Process
29/100▼ -18
Audited by 9 AI models · 3 pillars · Last updated 2h ago
Score v4.2 · 847 verified incidents
Report an Incident

Structure your experience.
Not your frustration.

We don't ask for opinions. We ask for facts. Structured evidence is the only signal that cannot be gamed.

Your report is processed by AI only. No human reads your data. Evidence is verified algorithmically before affecting any score.

How It Works

From incident to score in 4 steps

No human judges. No opinion polls. A structured pipeline from evidence to objective output.

01
Structured incident submitted
User reports facts, not feelings. No free-text rants. Typed fields force evidence-based reporting.
02
AI credibility check
The user's own trust score is verified. Patterns of false reporting are filtered automatically.
03
9-model audit panel
Three AI pillars (Western, Asian, Open Source) independently analyse the evidence. Divergence is measured.
04
Score updated with trend
Company score adjusts based on severity, pattern frequency, and whether the issue was resolved.
Methodology

Every metric. Explained.

The algorithm is public. The weights are public. You can challenge any score with counter-evidence.

MetricWhat it measuresWeightIndustry scope
Promise MatchDifference between advertised specs/terms and actual delivery18%All industries
ToS ClarityReadability and transparency of Terms of Service14%All industries
Appeal ProcessExistence and effectiveness of human escalation paths16%All industries
Response TimeAverage time to first meaningful response to incidents12%All industries
Refund HonourRate of refund requests granted vs. denied/ignored13%Commerce, SaaS, Travel
Security PracticeHandling of account compromise and security incidents11%All digital industries
Score TrendDirection of improvement or deterioration over 90 days16%All industries
Western Pillar
GPT-4o · Claude · Gemini
West
Asian Pillar
DeepSeek · Qwen
Asia
Open Source Pillar
Llama · Mistral · Falcon
Open
For Companies

Turn accountability into a competitive advantage

Companies that join voluntarily signal confidence in their own quality. Early adopters earn the most credible trust signal available.

Verified Trust Badge
Display your live AI4UA score on your website. Updates automatically as incidents are resolved.
Incident Analytics Dashboard
See exactly where your score drops, which metric needs attention, and what competitors score.
Score Appeal Rights
Submit counter-evidence to any incident. The AI panel re-evaluates. Trend improves when you win.
Prevention Recommendations
AI-generated operational improvements to reduce incidents before they happen. Paid tier.
Company Onboarding
Free to start
  • ✓ Public trust score page
  • ✓ Verified Trust Badge widget
  • ✓ Incident notifications
  • ✓ Score appeal (3/month)
  • — Analytics dashboard (Pro)
  • — Prevention AI report (Pro)
  • — API access (Pro)

The algorithm has no agenda.
Only evidence.

AI4UA doesn't take sides. It measures the distance between what was promised and what was delivered. That's all.

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